Our Mission
Fighting for the Safe Home You Deserve
We believe that a safe, warm, and dry home is not a luxury—it is a fundamental human right.
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Our Mission
At Awaab's Law Claims, we believe everyone should have a safe, warm and dry home.
For too long, social housing tenants in the UK have been ignored. Complaints about damp, mould, and leaks were dismissed as "lifestyle issues." Tenants were told to "keep the heating on" or "open a window," while their families fell ill.
That ends now.
Following the tragic death of Awaab Ishak in 2020, Awaab's Law began its phased implementation for relevant social housing in England in October 2025. Our mission is to help tenants understand the duties that apply to their homes and the routes available when a landlord does not comply.
We are here to assess the evidence and pursue appropriate repairs or compensation where the legal requirements are met.
Why We Exist
Why We Exist
We were founded to bridge the gap between vulnerable tenants and powerful landlords. We saw that while the laws were changing, many tenants didn't know their new rights.
We exist to answer one question: "Who is on the tenant's side?"
We are.
We focus on housing disrepair and tenant-rights work. For relevant social housing, emergency hazards use a 24-hour framework, while potential significant in-scope hazards use a 10-working-day investigation period followed by separate safety-work, summary and supplementary-work duties if confirmed.
How We Are Different
There are many general solicitors, but few understand the specific nuances of the Social Housing (Regulation) Act 2023 and Awaab's Law like we do.
Specialists, Not Generalists
Our HDR team focus 100% on housing disrepair. We know every trick councils use to delay repairs, and we know how to counter them.
No Financial Risk to You
We operate on a strict No Win, No Fee basis. We believe access to justice shouldn't depend on your bank balance. If we don't win your case, you don't pay us a penny.
Health-First Approach
We understand that damp and mould isn't just unsightly—it's dangerous. Our team looks at the whole picture, helping you claim not just for the disrepair, but for the health impacts (like asthma or eczema) caused by your living conditions.
The Law Changed
The "October 2025" Promise
The law changed in October 2025. Did your landlord get the memo?
Awaab's Law Phase 1 gives relevant social tenants in England time-limited protection. Emergency hazards must be investigated and made safe within 24 hours. Significant damp and mould must be investigated within 10 working days, followed by separate duties to make the home safe, give a written summary and progress further work.
If they miss those deadlines, we step in.
14
Days
To investigate your complaint
7
Days
To start repairs
Take Action Now
Ready to Stand Up for Your Rights?
You do not have to ignore damp or dangerous conditions. Report urgent risks promptly and find out which repair, complaint, enforcement or legal route may apply.
Check Whether We Can Help
Get a free, no-obligation consultation. Whether you're dealing with damp, mould, a broken boiler, or structural problems — we'll assess your case and explain your options.
- Free initial consultation – no cost, no commitment
- Conditional Fee Agreements may be available for eligible claims
- We aim to respond within one working day
- Legal services provided by an SRA-regulated firm
- We explain legal claims and free complaint routes
Did you know? Under the Pre-Action Protocol for Housing Conditions Claims (England), parties are expected to exchange information and try to resolve suitable claims before court proceedings. Different or urgent routes may apply.
