Tenant Rights Under Awaab's Law — Step-by-Step Guide
As a social housing tenant, Awaab's Law gives you legally enforceable rights to timely repairs. This guide explains how to report problems, what deadlines your landlord must meet, and what legal action you can take if they fail.
Step 1: Report the Problem in Writing
Always report disrepair in writing — email or letter. Include dated photographs, a description of the problem, and how it affects your health or daily life. Keep copies of everything.
Step 2: Know Your Deadlines
Your landlord must investigate within 10 working days and begin repairs within 5 working days. Emergency hazards must be made safe within 24 hours.
Step 3: Take Legal Action If Needed
If your landlord misses the deadlines, contact a specialist housing disrepair solicitor. You can force repairs through court and claim compensation.
Frequently Asked Questions
How do I report housing disrepair to my landlord?
Report in writing via email or letter with dated photographs. Include a description of the problem and its impact on your health.
What if my landlord ignores my report?
If they miss the Awaab's Law deadlines, contact a specialist solicitor. You can take legal action to force repairs and claim compensation.
Am I protected from eviction if I complain?
Yes. The Deregulation Act 2015 makes retaliatory eviction unlawful. Your landlord cannot evict you for making a legitimate complaint.
Can I withhold rent over disrepair?
We do not recommend withholding rent. Instead, seek legal advice. A solicitor can pursue your claim while you maintain your tenancy obligations.
Do I need a solicitor to enforce Awaab's Law?
While not legally required, a specialist solicitor significantly improves your chances of success and can handle the process on a No Win No Fee basis.
