How to Report Housing Disrepair to Your Landlord
Reporting disrepair correctly is essential for any future legal claim. You must notify your landlord in writing, providing clear descriptions and dated evidence. This guide explains exactly how to report disrepair and includes free template letters.
How to Write Your Report
Include the date, your full address, a clear description of every problem, how it affects your daily life and health, and attach dated photographs. Send by email for a timestamped record.
What Happens After You Report
Under Awaab's Law, your social landlord must investigate within 10 working days and begin repairs within 5 working days. Private landlords must respond within a reasonable time.
Frequently Asked Questions
How should I report housing disrepair?
In writing via email or letter. Include your address, a description of every problem, health impacts, and dated photographs.
Do I need to report in writing?
Yes. Written reports create a timestamped evidence trail essential for any future compensation claim.
What if my landlord doesn't respond?
If they miss Awaab's Law deadlines, contact a specialist housing disrepair solicitor for a free assessment.
Should I keep copies of everything?
Yes. Keep copies of all emails, letters, photographs, and any responses from your landlord or housing officer.
Can I report to the council as well?
Yes. You can report to your local council's Environmental Health team, who can inspect the property and serve improvement notices.
