Awaab's Law — Guide for Landlords and Tenants
Awaab's Law creates legally binding repair obligations for social landlords. This guide explains what both landlords and tenants need to know about the new deadlines, compliance requirements, and enforcement mechanisms.
Tenant Rights Under Awaab's Law
Tenants have the right to report hazards and receive a written response within the legal timeframes. If your landlord fails to act, you can escalate to the Regulator of Social Housing or take legal action.
Landlord Obligations
Social landlords must have systems to receive and log hazard reports, investigate within 10 working days, begin repairs within 5 working days, and complete all works within 12 weeks.
Frequently Asked Questions
What are my rights as a tenant under Awaab's Law?
You have the right to report hazards and receive investigation within 10 working days and repairs within 5 working days.
What must landlords do under Awaab's Law?
Landlords must investigate hazards within 10 working days, begin repairs within 5 working days, and fix emergencies within 24 hours.
Can I sue my landlord for missing the deadline?
Yes. You can take legal action to force repairs and claim compensation for the breach period.
How do I report a hazard to my landlord?
Report in writing (email or letter) with dated photographs. Keep copies of everything as evidence for any future claim.
What if my landlord retaliates?
Retaliatory eviction is unlawful under the Deregulation Act 2015. If your landlord threatens you, seek legal advice immediately.
