Awaab's Law Explained: Repair Timeframes for Social Landlords in England
Named after two-year-old Awaab Ishak, Awaab's Law gives council and housing association tenants legally binding timeframes for getting dangerous hazards investigated and made safe.
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The Timeframes Your Social Landlord Must Follow
These requirements are implied into social tenancy agreements in England, so failing to meet them can be a breach of your tenancy.
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What Happens After the Investigation?
| Duty | Timeframe |
|---|---|
| Written summary of the investigation | Within 3 working days after the investigation concludes |
| Supplementary preventative work (to stop the hazard coming back) | Begin, or take steps to begin, within 5 working days; if that is not reasonably practicable, physical work must start as soon as reasonably practicable and within 12 weeks |
| Home cannot be made safe in time | The landlord must offer suitable alternative accommodation until it is safe |
Whether a hazard is an emergency or significant hazard depends on the risk to the people living in the home. From 30 November 2026 the amended regulations describe a significant risk of harm as one that a reasonable landlord, knowing about the household's health and circumstances, would make safe within 15 working days, and an emergency as one it would make safe within 24 hours.
Awaab's Law Phase 2: What Changes on 30 November 2026
| Hazard added by Phase 2 | Examples |
|---|---|
| Excess cold | Broken heating in winter, very poor insulation |
| Excess heat | Homes that overheat to a dangerous level |
| Falls | Unsafe stairs, floors, balconies or changes of level |
| Structural collapse | Collapsing ceilings, walls or other falling elements |
| Fire and explosions | Fire risks within the home |
| Electrical hazards | Dangerous wiring, exposed cables, faulty installations |
| Domestic hygiene | GOV.UK describes this as domestic hygiene, including personal hygiene and food safety. Pests, sanitation and drainage are not separately named in the Phase 2 list |
Fire risks in the communal parts of blocks of flats that are regulated under the Regulatory Reform (Fire Safety) Order 2005 are excluded and dealt with under that regime. Examples are illustrative: whether a particular problem is in scope depends on the landlord's assessment of the risk.
What Should Tenants Do Before 30 November 2026?
Report problems now rather than waiting for Phase 2. Your landlord already has repair duties under the Landlord and Tenant Act 1985, and any emergency hazard is already covered by the 24-hour rule. If a problem such as broken heating or dangerous electrics is still unresolved on 30 November 2026, keep a dated record of your reports so the new timeframes can be applied.
What Happens in Phase 3?
The Government plans a third phase extending the regulations to the remaining HHSRS hazards, except overcrowding. No date has been confirmed. See our guides to heating failures, electrical hazards and structural cracks and ceiling collapse.
What Awaab's Law Means If Your Landlord Doesn't Act
Because the requirements are implied into your tenancy, a missed timeframe can be a breach of your tenancy agreement. A clear record of what you reported and when makes that easier to show.
- Fixed timeframes written into social tenancies
- A written summary of what the investigation found
- Grounds for a complaint, Ombudsman referral or court claim if duties are missed
- Compensation may be available where loss is proven — it is not automatic
Your Social Housing Tenant Rights
Under Awaab's Law
Who Does Awaab's Law Apply To?
Does Awaab's Law Apply to Private Landlords or Private Tenants?
Not yet. The current regulations cover social housing only. On 9 October 2026 the Government opened a consultation, running until 18 December 2026, on how Awaab's Law should apply to private tenancies under section 60 of the Renters' Rights Act 2025. It is asking which hazards should be covered and what investigation and repair timeframes should apply, and no start date for private landlords has been set. Private landlords already have separate repair, fitness and safety duties. See our Renters' Rights Act guide and private landlord disrepair claims.
Does Awaab's Law Apply to Leaseholders or Shared Owners?
It generally does not cover owner-occupied accommodation held under a long lease, including most shared-ownership arrangements. Responsibility for building repairs may instead depend on the lease, freeholder duties and other housing or building-safety law.
Does Awaab's Law Apply in Wales, Scotland or Northern Ireland?
No. These regulations apply in England only. Scotland has its own Investigation and Commencement of Repair (Scotland) Regulations 2026, which the Scottish Government's guidance says apply to social and private landlords from 6 October 2026. Wales and Northern Ireland have separate housing standards, tenancy law and enforcement systems, so English Awaab's Law deadlines should not be presented as applying throughout the UK.
What If My Social Landlord Cannot Make My Home Safe in Time?
If an in-scope emergency or significant hazard cannot be made safe within the applicable deadline, the social landlord must offer suitable alternative accommodation until the home is safe. Keep written records of the report, investigation, safety measures and any accommodation offered. Read the temporary accommodation guide for suitability, refusal and expense questions.
What Should I Do If My Landlord Misses a Deadline?
Put your concerns in writing, ask for the written investigation summary, and make a formal complaint. If the complaint does not resolve it, you can take it to the Housing Ombudsman. Where the home remains unsafe or you have suffered loss, get legal advice about a housing disrepair claim; a complaint does not stop the time limit for court proceedings.
Frequently Asked Questions About Awaab's Law
Get answers to the most common questions about Awaab's Law and your rights as a tenant.
What is Awaab's Law and why was it introduced?
Awaab's Law sets legally binding timeframes for social landlords in England to investigate and make safe dangerous hazards. It is named after Awaab Ishak, a two-year-old who died in 2020 from a respiratory condition caused by prolonged exposure to mould in his family's housing association flat. The Social Housing (Regulation) Act 2023 created the power, and the Hazards in Social Housing (Prescribed Requirements) (England) Regulations 2025 set the timeframes.
When did Awaab's Law come into force?
Phase 1 came into force on 27 October 2025. It covers emergency hazards and significant damp and mould hazards in social housing in England. Phase 2 starts on 30 November 2026.
Does Awaab's Law apply to me?
It applies to social housing tenants in England, such as council and housing association tenants. Private tenants are not currently covered, but all tenants may still have repair rights under the Landlord and Tenant Act 1985, including the fitness for human habitation duty.
What are the deadlines my social landlord must follow?
Emergency hazards must be investigated and made safe within 24 hours. Potential significant hazards must be investigated within 10 working days, with a written summary within 3 working days after the investigation and safety work within 5 working days after it. Supplementary preventative work must begin, or steps be taken to begin it, within 5 working days, and physical work must start within 12 weeks where it could not start sooner.
What happens if my landlord misses an Awaab's Law deadline?
The requirements are implied into social tenancy agreements, so missing one can be a breach of your tenancy. You can use the landlord's complaints procedure, then the Housing Ombudsman, and you may be able to bring a legal claim for repairs and compensation. Compensation depends on the evidence and is not automatic.
Can I claim compensation for damp, mould, or other disrepair?
A breach may support legal or complaint remedies, but compensation is not automatic. Any award depends on the cause of action, seriousness, duration, effect on the home, proven loss and medical evidence. Eligible cases may be offered a Conditional Fee Agreement subject to written terms and deductions.
What is a Category 1 Hazard?
A Category 1 hazard is an HHSRS assessment indicating a serious risk. It is not automatically an emergency hazard under Awaab's Law. The applicable response depends on the statutory definition, the circumstances and the implementation phase in force.
How long does a housing disrepair claim take?
There is no fixed total duration. Evidence, expert inspection, works, negotiation, landlord response and court listing all affect the timeline. The Housing Conditions Pre-Action Protocol contains individual milestones but does not guarantee an overall completion date.
What evidence do I need for a claim?
Key evidence includes dated photos or videos of the disrepair, copies of all repair requests to your landlord, any written investigation summary, medical records if your health has been affected, receipts for damaged belongings, and any complaint or Housing Ombudsman correspondence.
Does Awaab's Law apply to private landlords?
Not yet. The current regulations cover social housing only. On 9 October 2026 the Government opened a consultation, running to 18 December 2026, on extending Awaab's Law to private tenancies under section 60 of the Renters' Rights Act 2025. No start date for private landlords has been set.
Does Awaab's Law apply to leaseholders or shared owners?
It generally does not cover owner-occupied accommodation held under a long lease, including most shared-ownership arrangements. Other lease, repair and building-safety duties may still apply.
Does Awaab's Law apply in Wales, Scotland or Northern Ireland?
No. These regulations apply in England only. Scotland has its own Investigation and Commencement of Repair (Scotland) Regulations 2026, which the Scottish Government's guidance says apply to social and private landlords from 6 October 2026. Wales and Northern Ireland have separate housing standards, tenancy law and enforcement systems.
What is Awaab's Law Phase 2?
From 30 November 2026, Phase 2 extends the significant-hazard timeframes beyond damp and mould to excess cold, excess heat, falls, structural collapse, fire and explosions, electrical hazards and domestic hygiene hazards. The timeframes themselves stay the same. The Government's guidance says the amending regulations come into force on that date; the regulations were still published in draft when this page was last reviewed, so the start is subject to Parliament approving them.
What happens in Awaab's Law Phase 3?
The Government plans a third phase extending the regulations to the remaining HHSRS hazards, apart from overcrowding. A date has not been confirmed.
What if my social landlord cannot make my home safe in time?
If an in-scope emergency or significant hazard cannot be made safe within the statutory deadline, the landlord must offer suitable alternative accommodation until the home is safe.
Sources
- GOV.UK: Awaab's Law guidance for tenants in social housing
- GOV.UK: Awaab's Law Phase 2 guidance for social landlords (updated 31 July 2026)
- legislation.gov.uk: The Hazards in Social Housing (Prescribed Requirements) (England) Regulations 2025
- Scottish Government: Awaab's Law guidance for landlords in Scotland
- GOV.UK: Extending Awaab's Law to private rented tenancies and to licences (consultation, 9 October to 18 December 2026)
- GOV.UK: Renters' Rights Act 2025 implementation roadmap
This page is general information, not legal advice. Last checked against these sources on 13 September 2026.
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Did you know? Under the Pre-Action Protocol for Housing Conditions Claims (England), parties are expected to exchange information and try to resolve suitable claims before court proceedings. Different or urgent routes may apply.